Windows Xp / Windows Vista

Please post any installation issues here.
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BankTree Support
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Posts: 78
Joined: Sat Jun 18, 2005 12:18 am

Windows Xp / Windows Vista

Post by BankTree Support » Fri Apr 13, 2007 10:00 am

After extracting the zip file to your PC. When you run the MSI file, please ignore the Open File Security warning, regarding the publisher not verified message when installing the application.

When you download a file from the internet it is digitaly signed by your browser. Since the file is zipped the zip file is digitally signed but the MSI file is not.

We have not found any other problems with the installation, and regard this a bug of the operating system.

BankTree Support
Site Admin
Posts: 78
Joined: Sat Jun 18, 2005 12:18 am

Run-time error 339

Post by BankTree Support » Sun Jun 24, 2007 8:37 pm

On some versions of Windows Vista, the library files required for the installation may not register correctly.

Resulting in the following error

Run-time error 339

Component ‘MSCOMCT2.OCX’ or one of its dependencies not correctly registered: a file is missing or invalid.

1) Open a windows command prompt (or DOS window)
2) Navigate to the Windows\System32
3) First unregister the file by typing

regsvr32 /u mscomct2.ocx

and then press enter

4) Then register the file by typing

regsvr32 mscomct2.ocx

and then press enter

This should solve the problem

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