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 Charts and Shareprice graphs not displaying correctly

Solution

This article applied to BankTree personal finance 3.0

When running any of the reports, the chart is normally displayed on the top of the screen. Charts are also displayed for the share price history.

The charts use Adobe Flash Player, ActiveX control / plug-in.

Article updated on 12th July 2015

Due to a bug in Adobe Flash Player Version 18.0.0.203 The charts will no longer work, for BankTree Personal Finance (version 3.15.6 and previous to this) as this uses compressed Flash files to display the charts.

We have now updated our software (BankTree Personal Finance 3.15.7) to used uncompressed flash files in displaying the charts, and this is now working correctly with Adobe Flash Player Version 18.0.0.203.

Please updated your installation by going to the Help menu and selecting the Check For Updates option.

Article updated on 26th July 2015

We have tested Adobe Flash Player Version 19.0.0.115 (this is currently a Beta release and has not been officially released by Adobe). We have tested BankTree Personal Finance (version 3.15.7 and previous versions to this release). The charts are displaying correctly in all versions of our software with this release.

 Article updated on 14th December 2015

Due to a bug in Adobe Flash Player Version 20.0.0.228 The charts will no longer work, for BankTree Personal Finance (version 3.15.11 and previous to this).

We have now updated our software (BankTree Personal Finance 3.15.12) To use a browser within our application to display the charts.

Please updated your installation by going to the Help menu and selecting the Check For Updates option.

Article updated on 7th January 2016

Due to the unreliability of Adobe Flash Player and dwindling support for this platform. We have now updated our software (BankTree Personal Finance 3.16.1) To no longer use Adobe Flash Player to display charts.

Please updated your installation by going to the Help menu and selecting the Check For Updates option.

Last updated 7th January 2016

 
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